Our Team


The people

The same people, from the survey to the service call.

Most of what decides whether a parking system works happens after the sale — on a cold morning, in a garage, with a truck parked in the lane. These are the people who do that part. Our technicians commission every lane that goes live; where a job needs other trades we bring in partners we have worked with for years, working under our contract and our supervision.

Associated Time Instruments trucks and technicians on a surface lot installationOn site
Our trucks, our techniciansTwo trucks and the people who stay answerable for it afterwards. Nobody flew in.
An Associated Time Instruments technician working on parking equipmentOn site
A lane going inAn ordinary Tuesday, which is when most of this actually happens.
Parking equipment installation in progress with conduit and pedestalsIn progress
The unglamorous middlePedestals set, conduit pulled, nothing pretty about it yet. This is most of the job.

What we hold ourselves to

The numbers we run the department against.

Under 4 hrsStandard expected response across the service area. Not a target we quote and then explain away.
Same dayAnything revenue-impacting, or anything blocking access at a hospital, gets a technician the same day.
24/7Out of hours a call center answers on (888) 718-6964, every night of the year.
5 statesServed direct out of Dallas, with branches in Austin and Houston.

In the industry

You will see us at the same events you go to.

We sponsor and show up at the events our customers actually attend, because being reachable in person is worth more than advertising at people. The faces on the stand are the faces that turn up on your site.

The Associated Time Instruments stand on a parking industry trade show floorOn the floor
Where the industry finds usSame faces on the stand as on your site.
Associated Time Instruments sponsoring a parking industry awards eventSponsorship
We back the industry we sell intoShowing up matters more than advertising at people.

Who you are contracting with

One ownership chain, from the software to the crew.

The contracting entity is Associated Time Instruments Company Inc, doing business as Associated Time Instruments. We are part of TIBA Group. TIBA is a brand of FAAC Parking Solutions, the parking division of FAAC SpA, which has been building parking access and revenue control technology for over fifty years. It is also why our estimating and service correspondence arrives from faactechnologies.com.

For a general contractor or an owner’s representative, the practical point is this: the manufacturer, the software platform and the crew standing in your lane are not three companies hoping to agree with each other. They sit inside one ownership chain, and the company answerable at closeout is the same one that will answer the service call in year eight.

Licensing, certificates of insurance, W-9 and bonding information are available on request — ask and we will send them the same day.

Want to work on this?

We hire technicians, field engineers and project people across Texas, Oklahoma, Louisiana, New Mexico and Arkansas. If you have run lanes, pulled conduit, or commissioned access control and you would rather be trusted than supervised, talk to us.

Get in touch(214) 637-2763


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